Shipping policy

Standard shipping prices are for Australia only. For international shipping please contact our sales team. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. Extreme Marquees reserves the right to change shipping charges after a payment has been made if insufficient shipping fees have been applied. In this situation you will be contacted and be given the opportunity to cancel the order and receive a full refund. If you have a due date our team will endeavour to deliver your order by this date. However, as we use 3rd party shipping companies, we do not accept liability for any late deliveries. 

Please note that we use outside freighting companies and we cannot be responsible for unforeseen delays.

It is your responsibility to enter the correct delivery address details at the time of ordering. Please note, we are unable to deliver to a P.O. Box. Please make sure you include the contact name and phone number for the order.
Alternatively, pick up is available in our Brisbane Store only.
Monday-Friday 8:30am – 5:00pm

Extreme Marquees will endeavour to meet all customer due dates and deadlines. However, as there are many aspects out of our direct control such as shipping, we can not guarantee a due date. As such, Extreme Marquees does not accept liability for any missed due date nor do we accept any refund request based on this premise.
Extreme Marquees has an outstanding reputation for meeting the tightest due dates and our team will continue to strive to be leaders in this aspect.

Extreme Marquees uses 3rd Party shipping companies. Extreme Marquees does not hold liability for damages to products sustained during transit. Extreme Marquees does not hold liability for products lost by 3rd party shipping companies. Extreme Marquees does not hold liability for any damages, loss or injuries caused by a product arriving late, damaged, incomplete, or incorrect. Extreme Marquees reserves the right to cancel an order at any time due to incorrect shipping fees being charged.